Effective Date: August 2025
Website: www.ramayaholidays.com
At Ramaya Holidays, your privacy and trust are our top priorities. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you visit our website or book any domestic or international tour package with us.
By using our services, you consent to the practices described in this policy.
We collect personal and non-personal information to provide better travel services and customer experiences.
a) Personal Information
When you make a booking or inquiry, we may collect:
Full Name
Contact Details (Email, Phone Number, Address)
Passport Details
Travel Dates and Preferences
Payment Information (Credit/Debit card, UPI, bank details)
Visa-related documents (as required)
b) Non-Personal Information
We may also collect:
Browser type, device details, and IP address
Cookies and website usage data
Preferences and feedback submitted through forms
🔹 2. How We Use Your Information
We use the collected data for the following purposes:
To confirm bookings and process payments
To arrange visas, travel insurance, and tour logistics
To personalize tour recommendations and offers
To send booking confirmations, invoices, and updates
To improve website performance and customer experience
To comply with legal and regulatory requirements
🔹 3. Information Sharing and Disclosure
We do not sell, trade, or rent customer information to third parties.
However, we may share information with:
Trusted travel partners (airlines, hotels, transport vendors, visa consultants, etc.)
Payment gateway providers for secure transaction processing
Government authorities, only when legally required
All our partners are bound by confidentiality agreements and data protection obligations.
We take your data protection seriously.
Our website uses SSL encryption to ensure secure transmission of information.
Sensitive data like payment details are stored securely and accessed only by authorized personnel.
Regular security audits are conducted to prevent unauthorized access or misuse.
🔹 5. Cookies Policy
We use cookies to:
Improve site performance and navigation
Remember user preferences
Analyze traffic and personalize user experience
You can disable cookies in your browser settings, but some website features may not function properly.
Our website may include links to external travel resources or partners.
Ramaya Holidays is not responsible for the privacy practices or content of third-party websites. We encourage you to read their individual privacy policies.
As a customer, you have the right to:
Access and review the personal data we hold
Request correction or deletion of incorrect data
Withdraw consent for promotional communications
Lodge a complaint if you believe your data has been misused
You can exercise these rights by contacting us at info@ramayaholidays.com.
We retain your personal data only for as long as necessary to:
Complete the travel services you have requested,
Comply with legal obligations, and
Resolve disputes or enforce agreements.
Ramaya Holidays reserves the right to update this Privacy Policy periodically.
Changes will be posted on our website with the revised effective date.
If you have any questions, concerns, or requests regarding our Privacy Policy, please contact:
Ramaya Holidays
📍 Ghaziabad, Delhi NCR, India
📧 Email: info@ramayaholidays.com
📞 Phone: +91-XXXXXXXXXX
🌐 www.ramayaholidays.com
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